Shipping Policy
Thank you for shopping with Mniowig. We are committed to delivering your human hair wigs and extensions securely, quickly, and efficiently.
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1. Shipping & Fulfillment Locations
• Orders may be shipped from our U.S. fulfillment warehouse in Austell, Georgia 30168, USA, or directly from our manufacturing facility in China, depending on product availability, inventory levels, and your shipping destination.
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2. Order Processing Time
• Processing Time: All orders are typically processed, packed, and quality-checked within 1–2 business days after payment confirmation (Monday through Friday, excluding weekends and major holidays).
• Once your package has been dispatched, you will automatically receive an email confirmation containing your tracking number.
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3. Shipping Rates & Delivery Estimates
United States (Domestic Shipping):
• Orders $59.00 and Over: FREE Standard Shipping (Estimated 3–5 business days)
• Orders Under $59.00: $5.99 Standard Shipping (Estimated 3–5 business days)
• Express Shipping: $15.00 Flat Rate (Estimated 2–3 business days)
International Shipping (Worldwide):
• Orders $59.00 and Over: FREE International Standard Shipping (Estimated 7–20 business days)
• Orders Under $59.00: $5.99 Standard Shipping (Estimated 7–20 business days)
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4. Order Tracking
• As soon as your order ships, you will receive a shipping notification with a tracking number and a carrier link.
• Please allow 24–48 hours for tracking information to update on the carrier's network.
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5. Customs, Taxes & Duties
• For international shipments outside the United States, any customs duties, taxes, import fees, or clearance charges imposed by the destination country's government are the responsibility of the recipient.
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6. Shipping Delays & Remote Areas
• While we make every effort to deliver within estimated timeframes, occasional delays may occur due to severe weather, customs inspection, holidays, carrier volume peaks, or remote delivery addresses.
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7. Contact Us
If you have any questions regarding your order status, shipping options, or tracking updates, please feel free to reach out to our team:
• Brand: Mniowig
• Customer Support: support@mniowigs.com
• Response Time: Within 24 business hours (Monday – Friday, 9:00 AM – 6:00 PM EST)
• Official Website: https://mniowigs.com